NOTICE TO STUDENTS

Should you have any questions or difficulty regarding the course content, our approved instructor will be glad to assist you, and can be reached at 1-800-532-7649.

REGISTRATION CANCELLATION POLICY

You have the right to cancel your registration for any reason up to seven (7) calendar days from the date of purchase. Requests for cancellation of a registration must be made by contacting Career WebSchool by phone, FAX, or e-mail. The request must be received by Career WebSchool before midnight of the seventh calendar day from the date of purchase. A cancellation fee will be charged to the student to cancel a registration. The amount of the cancellation fee is 15% of the total purchase amount. If the course includes one or more textbooks, the books must be returned at the student's expense. The request for cancellation will not be processed until the book(s) are returned to the school in reusable condition.

COURSE EXPIRATION AND REVIEW

All course lessons on the computer must be completed within 30 days from the date of enrollment. Access to the computer lessons will expire at midnight on the 30th day after enrollment.

You have 90 days to access and review the course content after you have completed the last lesson in a course. (Regardless of when the course is completed within the 30 days from enrollment.)

COURSE EXTENSIONS

All coursework must be completed within 30 days from the date of enrollment; therefore, there are NO course extensions available. For information about course retake opportunities, please contact Career WebSchool.

EXAMINATION AND GRADING POLICY

There are no final examinations required for continuing education (CE) course completion in North Carolina.

REQUIREMENTS FOR COMPLETING THE COURSE

Please refer to the directions on your course home page for specific instructions regarding the completion of your course and the “Introduction” lesson located at the beginning of each course. To complete the course and receive your Completion Certificate, you must successfully complete the following requirements:

• Complete ALL instructional lessons in the course by answering each question correctly at least twice. The questions are timed and need to be answered within the prescribed time for credit.
• Return a signed and dated Student Affidavit to Career WebSchool when the course is complete. The Student Affidavit is a signed document from you certifying that you have personally completed each assigned lesson of instruction. This student affidavit must be returned to the school before you can receive credit for a distance learning course. (A “Student Affidavit” link will appear on your course home page upon completion of the course. Click on that link to obtain a copy of the Student Affidavit.)
• CD-ROM Students: You MUST upload your course work upon completion of all course lessons. (Directions on how to upload your course are available on your course home page.) If you do not have the ability to establish an internet connection, you must save your course work to a diskette and return that diskette so that the school administrator can check it for course completion. (Online courses will be automatically marked as complete when you finish the last lesson.) Please note: It is highly recommended that you upload your course work every time you exit your course, as this will save any work that may be lost if you experience computer problems.

CERTIFICATE OF COURSE COMPLETION

Upon completion of course, you will receive a Completion Certificate. In the event the certificate is lost, a duplicate may be obtained from offices by request. An administrative fee may be charged for the duplicate.

PROCESSING TIMES

After you have completed all the lessons on the computer, you must allow the following times for processing to complete the course and receive your Course Completion Certificate: These times are all estimates:

IMPORTANT NOTES

• "Issuing" a Course Completion Certificate means that we will place the Certificate in the U.S. Mail.
• The minimum time you should allow between taking the exam and receiving your course completion certificate is approximately 9 business days, (depending on mailing time) so PLAN YOUR SCHEDULE ACCORDINGLY!
• The proctor cannot fax or email exams, answer sheets or scores to Career WebSchool and we cannot fax or email course completion certificates to the student.
• We must receive your signed "Student Affidavit" before we can issue a Course Completion Certificate. (Click on the "Course Info" link on the menu to the left for more information on the "Student Affidavit".)

In the event the certificate is lost, a duplicate may be obtained from the Career WebSchool offices by written request. An administrative fee of $10 will be charged for the duplicate and must be included in the written request.

TECHNICAL SUPPORT

For technical assistance please call CompuTaught Technical Support at 1-800-743-8703 or email at techsupport@mycoursepage.com. Technical support is available Monday - Friday from 9:00am - 11:00pm EST and on weekends from 12:00 - 4:00pm EST. (Holidays are an exception to this schedule. On holidays, the Technical Support hours may change.)

The best and quickest way to address tech support issues is to go to www.mycoursepage.com/support. If you call Technical Support, please be prepared to explain your problem in detail and have access to your computer. In order to effectively troubleshoot your issue, our technicians begin the call by asking you a series of questions regarding your operating environment. We will need to know what type of computer you are using, the operating system you are using, the version number of your software, etc. Your call may be documented or monitored to help us maintain quality of service standards. .

In order to take this distance education course, your computer must meet the following system requirements:

SYSTEM REQUIREMENTS

• IBM PC Compatible Computer (minimum 350 MHz processor with 64 MB RAM)
• SVGA (800x600) video card, driver, and monitor
• Microsoft Windows 98/ME/2000*/XP*
• Adobe Acrobat Reader 5.0 or greater (free download available with course)
• Internet connection (minimum 56Kbps required, although we highly recommend a high speed connection such as DSL, cable or T1)
• Microsoft Internet Explorer version 5.5 or greater (free download available with course) (CompuTaught courses do not support any “Beta” versions of Internet Explorer)
• Printer (for course documentation and Student Affidavit)
• Flash Player plug-in (free download available with course)
• Working Sound Card
• Speakers or Headphones

CD-ROM Version Only:

• CD-ROM drive (CD-ROM version only)
• 5 MB available hard drive space to install program and at least 7 MB available hard drive space per hour of course work (CD-ROM version only) For example:  If you have purchased a 3 hour course and a 6 hour course, then you would need an average of 68 MB of available hard drive space (9 hours x 7 MB = 63MB plus 5MB to install)

*In order to install and use the CD-ROM courses (if available) on Windows 2000 or Windows XP, the User must belong to the Administrators or Power User Groups

FINANCIAL AID
No financial aid is available for any courses offered by Career WebSchool.

HOURS OF OPERATION

Monday thru Friday, 9:00am to 5:00pm (EST)
HOLIDAYS (School closed for business)
Career WebSchool will be closed for business the following holidays:

• New Years Day
• Memorial Day
• Fourth of July
• Labor Day
• Thanksgiving Day
• Day After Thanksgiving Day
• Christmas Day

STUDENT BEHAVIOR / DISCIPLINARY POLICIES

When taking our educational courses, you are expected to comply with all policies as stated within this school catalog. If you fail to adhere to these policies, it may invalidate your eligibility for course credit. (These situations will be handled on a case by case basis.)

NON DISCRIMINATION

Career WebSchool will not discriminate on the basis of race, color, sex, religion, national origin, handicap, or familial status in the establishment of fees, entrance qualifications or standards for successful completion in any course.